Social Housing
See which homes need attention before the issue becomes a complaint
Energenie gives housing providers room-level evidence across temperature, humidity, environmental conditions, heating behaviour and energy use — helping teams identify risk, target intervention and verify whether action improved the home.
The operating challenge
The difficult homes are rarely visible from an estate average.
Social landlords manage thousands of homes with different construction, heating systems, occupants and environmental conditions. A portfolio average can look acceptable while individual properties repeatedly experience poor conditions or excessive energy use.
Excess cold
Identify homes that repeatedly struggle to achieve or maintain suitable temperatures.
Excess heat
Understand properties that overheat, remain unusually warm overnight or behave differently from comparable homes.
Humidity and damp risk
Use environmental data to identify recurring conditions that may justify further investigation.
Reactive evidence
Without ongoing data, landlords may only gain visibility once a resident reports a problem or an inspection is commissioned.
Heating waste
Poor control and inefficient operating patterns can increase landlord or resident energy costs.
Retrofit uncertainty
It can be difficult to prove whether a repair or retrofit measure actually changed the conditions experienced in the home.
Why this matters now
Emergency hazards and significant damp and mould hazards came within Awaab's Law requirements.
Significant-hazard requirements extend to excess cold, excess heat and additional prescribed hazards.
Awaab's Law
Better room evidence is becoming more operationally important.
Awaab's Law introduces fixed requirements around investigating and addressing relevant hazards in social homes.
Energenie does not determine whether a property constitutes a legally significant hazard and should not be treated as a compliance substitute. What room-level monitoring can provide is additional evidence to help housing teams understand, prioritise and investigate conditions across an estate.
The Energenie approach
Monitor. Analyse. Optimise. Report.
Data becomes useful when it helps housing teams decide which homes require attention and whether the intervention worked.
Understand the home
Capture temperature, humidity, CO₂, heating behaviour and energy data where appropriate.
Find the exceptions
Compare homes, buildings and groups to identify persistent abnormal conditions and operating patterns.
Target action
Use the evidence to prioritise inspection, maintenance, heating-control or retrofit intervention.
Verify what changed
Continue monitoring after intervention to establish whether conditions actually improved.
Room Condition Assurance
From reactive inspection to continuous evidence.
Room Condition Assurance is Energenie's approach to combining environmental monitoring, heating insight and portfolio analysis into a more structured view of the conditions residents experience.
It is designed to help estates teams move through a simple sequence: identify a potential issue, investigate it, act where required and continue measuring afterwards.
- Temperature monitoring
- Humidity monitoring
- CO₂ where appropriate
- Heating status and behaviour
- Home-to-home comparison
- Risk flagging and prioritisation
- Post-intervention evidence
- Portfolio trend analysis
Comfort and energy
Better control can support both resident conditions and energy performance.
The objective is not simply to reduce temperature. Housing providers need to distinguish genuine heating need from poor control, inefficient operation and building-performance problems.
Identify genuine cold homes
Separate recurring low-temperature conditions from occasional readings or assumptions based on estate averages.
Find avoidable heating waste
Understand where control, scheduling or unusual heating patterns may be driving unnecessary energy use.
Verify improvement
Measure the home after repair, control changes or retrofit to understand whether the intervention achieved the intended result.
Retrofit assurance
Installation complete does not necessarily mean outcome achieved.
Housing providers are investing heavily in insulation, heating systems, ventilation and wider retrofit. Room-level data can create a measurement layer around that investment.
Establish the baseline
Understand the property's existing room conditions and operating behaviour before intervention.
Measure the outcome
Compare conditions afterwards to identify whether comfort, heating behaviour or energy performance improved.
Where to start
You do not need to instrument an entire housing stock on day one.
Start with the properties, archetypes or resident groups where better evidence would be most useful, then expand once the operating value becomes clear.
Assess the current position
Review how effectively the organisation can currently identify and evidence room-condition risks.
Monitor a defined cohort
Select representative or higher-risk properties and establish a room-level evidence baseline.
Build the operating model
Use real data to determine how monitoring should feed into triage, maintenance, retrofit and asset-management processes.
Social Housing knowledge hub
Explore the evidence behind the proposition.
Awaab's Law Phase 2
What excess cold, excess heat and better room-condition evidence mean for social housing providers.
Read the guide →Room Condition Risk Check
Assess how well your current operating model identifies, prioritises and evidences room-condition risks.
Take the risk check →When good retrofit goes bad
Why post-installation measurement matters when evaluating whether retrofit delivered the intended building outcome.
Read the insight →Frequently asked questions
Social housing room-condition questions.
Does Energenie make a property compliant with Awaab's Law?
No. Energenie provides monitoring, evidence and control capabilities that may support housing providers' operational processes. Whether legal requirements have been met depends on the circumstances and landlords should rely on official guidance and appropriate legal advice.
What can be monitored inside a social home?
Depending on the project, monitoring can include temperature, humidity, CO₂, heating behaviour and energy consumption.
Can monitoring identify damp or mould?
Sensors can identify environmental conditions such as humidity and temperature that may warrant investigation. They do not replace a professional assessment or determine the cause of damp or mould.
Can room data help identify excess cold or excess heat?
Continuous temperature data can help housing teams identify repeated patterns of unusually cold or hot conditions and prioritise where further investigation may be appropriate.
Can the same system support energy efficiency?
Yes. Heating and energy data can help identify unnecessary consumption, compare homes and support targeted heating-control strategies where appropriate.
Do we need to deploy across the whole estate?
No. Monitoring can begin with a defined cohort, building type, geography or identified risk area and expand as the evidence supports wider deployment.
Identify. Investigate. Act. Verify.
Build a clearer evidence layer across your housing stock.
Start by understanding how effectively your current operating model identifies room-condition risk and where better evidence could improve decision-making.